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Q: I have a member of staff who has Multiple Sclerosis. Most of the time she is well, but occasionally, she suffers an episode where she is quite debilitated and experiences blurred vision and reduced power in her limbs. She usually comes into work, but often is unable to carry out major aspects of her job. I sympathise greatly with her and she is a great asset to us when she is well, but it is difficult to accommodate her when she is poorly and there isn’t enough room in the office for me to bring in a temp to help out. The work still needs to be done. What can I do?
A: You will be familiar with the Disability Discrimination Act 1995 (DDA), which is aimed at ensuring that staff are not treated less favourably as a result of disability. Section 6 of that Act stipulates a duty on employers to make reasonable adjustments to premises, to consider the reallocation of duties, or even to look at transferring an individual member of staff to an alternative post by way of assisting them in work. The Act doesn’t publish an exhaustive list, and what is classed as “reasonable” will depend on the specific circumstances of each case. You will, therefore, have to talk to this member of staff and find out what you can do to assist her when she is suffering from an episode of ill health. This could include the provision of specialist equipment or furniture - ergonomic chair, assistive technology for the office etc., and could stretch to you reorganising her job role to ensure that she isn’t undertaking tasks that might be difficult.
You cannot assume she shouldn’t come into work, nor must you refuse to allow her to work or cease paying her. The Act’s scope, in terms of reasonable adjustments, requires that you consider offering this member of staff a different job, even if it may involve a change in the nature of her employment. (Although there is no obligation to create a vacancy where none exists.) However, if you feel that this person cannot do the job you have employed her to do and you do not have an alternative, she would have a case for unfair dismissal on the grounds of discrimination if you have not made every effort to accommodate her in some capacity within your organisation.

Q: I have been asked to supply a reference for a member of staff who was dismissed for misconduct. Although I have no doubt his dismissal was fair, he had previously had a long and relatively blemish-free career with us. I have known his family for some years and have no wish to cause them long-term suffering. My question surrounds the supply of references for this man. If I write a reference which fairly reflects his skills and abilities but doesn’t go into detail about the reasons for his departure, but include a statement in the reference that it is given “without legal responsibility”, am I covered?
A: I presume that by “Am I covered?” you mean “Can I withhold the truth?” Whilst a disclaimer couched in those terms would free you from liability when faced with an action for negligent misrepresentation, I urge caution. It will be of little help if it can be shown that you deliberately and fraudulently misrepresented the employee’s status in the organisation.

Q: I have a member of staff who has been absent from work for six months and who has been seen out and about, apparently fit and well. I made sure that the staff handbook, issued with the statement of terms and conditions, contains a clause about the requirement to see an occupational health specialist under the auspices of absence management. I have interviewed this member of staff about his absence and he agreed during the meeting to an appointment with our occupational health practitioner, with a view to me establishing a likely return to work date. However, I have heard from the Doctor that the member of staff failed to turn up at the appointment. I wrote to him stating that, unless he followed the procedure, I would have no choice but to terminate his contract on the grounds of unacceptable attendance and have had a solicitor’s letter in reply, stating that he refuses to attend the medical examination. What do I do now?
A: This is tricky as, on the face of it, you have covered every angle. Well done for ensuring that the contractual requirement is written in for staff to undertake medical examinations. However, even where there is a contractual right to require a medical examination, the member of staff cannot be compelled to attend. If he continues to refuse a subsequent appointment, then this should be treated as a disciplinary matter and the reasons for refusal considered at the disciplinary hearing. Good luck!

 
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